Collections Analyst in Irving, TX at Cottonwood Financial

Date Posted: 9/9/2019

Job Snapshot

Job Description

Reporting to our Director of Decision Science, the newly created position of Collections Analyst will be responsible for the collections function that will drive the company’s business performance by providing high-quality decision support to the executive team. This position will work with decision science, collections operations, and business intelligence team members to conduct analysis, reporting, and testing to optimize collections related strategies for customer contacts, loss mitigation and recoveries, minimize compliance risk, oversee performance trends within the delinquent portfolio, and improve collections performance.

This is a great opportunity for a talented person to broaden his/her business skill set through exposure to a wide variety of business problems and challenge him/herself with projects that can span from tactical to strategic in nature. Our preferred candidate will be passionate about analysis, a team player, detail-oriented, an effective communicator, and be able to multi-task. This position is based at our Corporate Office (HQ) in Irving (Las Colinas), Texas.


  • Support the profitable management of key business areas of collections, and collections related projects by monitoring trends, identifying opportunities, developing and presenting recommendations, implementing the strategies, and measuring the impact
  • Work with the latest tools, libraries, platforms, and languages to build effective data visualization to be used for collections decisioning
  • Proactively collaborate with Collections Operations, Application Development, Business Intelligence, and other internal groups to implement new business practices and decisioning strategies
  • Accountable for the successful management and completion of multiple concurrent projects that are on-time and with high quality
  • Provide timely and justified recommendations in response to ad hoc analysis requests by internal groups
  • Develop actionable reports for use by the senior leadership team


  • BS in an analytical field such as Business Intelligence, Analytics, Statistics, Computer Science, or highly quantitative engineering
  • 1+ years of hands-on work experience developing analytics solutions
  • 1+ years of coding experience in open source programming languages such as Python or R
  • Advanced user of database query languages such as SAS and SQL
  • Results-oriented self-starter who is confident in defending his/her critical thinking abilities
  • Capitalistic mindset supported by a strong business acumen and work ethic
  • Demonstrated ability to communicate ideas and analysis results effectively both verbally and in writing to a non-technical audience
  • Local (Dallas/Fort Worth area) candidates only – no relocation
  • Must be currently authorized to work in the United States without sponsorship and not require sponsorship in the future


  • 3 years of hands-on work experience developing analysis, reporting, and testing
    Work experience in collections


  • Annual salary of $60,500


  • Medical, dental, and vision
  • Voluntary life/ AD&D
  • Short-term & long-term disability
  • 401K with company match
  • Paid vacation, holidays, and sick time
  • Paid maternity, paternity, extended medical leave, and jury duty
  • Corporate discount program on personal cell phone accounts with select providers
  • Business casual work environment

Founded in 1996, Cottonwood Financial is one of the largest privately held retail consumer finance companies in the United States. We have zero debt, have been profitable every year since inception, and our growth is funded entirely through internally generated capital. Headquartered in Irving (Las Colinas), Texas, we have company-owned locations, under our Cash Store brand, across the country. Through this national brick-and-mortar footprint, we provide best-in-class customer service and offer an innovative mix of financial products and services to our customers.

We have been named multiple times to the Inc. 5000 list of America’s fastest-growing private companies, as well as to the Dallas 100 list of the fastest-growing private companies in North Texas.