Regional Manager in Boise, ID at Cash Store

Date Posted: 6/27/2020

Job Snapshot

Job Description

Our Regional Managers, reporting to an Area Manager, are responsible for managing the successful multi-unit operation of stores in a region. You will be maintaining a culture of exceptional customer service and operational excellence through a group of enthusiastic and motivated District Managers, Store Managers, and Assistant Store Managers. We offer a friendly work environment with great opportunities and benefits, where talented employees can get ahead. Your performance will be measured by the financial results and employee development/engagement in your district.


  • Maintain exceptional customer service with every customer in your region
  • Oversee and supervise the marketing, customer service, and collection activities of stores in your region
  • Hire and train all new District Managers in your region on company products, policies, and procedures
  • Audit the stores in your region to ensure that all policies and procedures are followed as outlined by company policy
  • Effectively communicate and implement change for all stores in your region


  • Exceptional customer service attitude and people skills
  • 5+ years of multi-unit management experience in retail, banking, hospitality, customer service, or collections
  • Ability to engage, motivate and lead a strong team, while holding employees accountable to results
    Some computer familiarity or skills
  • Able to work Monday to Saturday
  • High school diploma / GED
  • Reliable transportation and valid driver’s license
  • Must pass credit, MVR (driving record) and criminal background checks


  • Retail sales experience (e.g., regional manager, district manager)
  • Banking experience (e.g., regional manager, district manager)
  • Hospitality experience (e.g., restaurant / hotel / property regional manager, restaurant / hotel / property district manager)
  • Customer service experience (e.g., customer service manager)
  • Collections experience (e.g., collections manager)


  • Highly competitive annual salary!
  • Ability to earn additional regional performance incentives every month!
  • Mileage Reimbursement for travel
  • Reimbursement for living expenses when outside of base area


  • Medical, dental, vision
  • Voluntary life/ AD&D
  • Short-term & long-term disability
  • 401(k) with company match
  • Paid vacation, holidays, and sick time
  • Paid maternity, paternity, extended medical leave and jury duty
  • Business casual work environment
  • Corporate discount program on personal cell phone accounts with select providers


  • No Sundays!
  • Half days on Saturdays!
  • Close early evenings Monday-Friday!

Cash Store, a Cottonwood Financial brand, is one of the largest privately held retail consumer finance companies in the United States.  We have zero debt, have been profitable every year since inception, and our growth is funded entirely through internally generated capital.  Founded in 1996, we have company-owned locations across the country.  Through this national brick-and-mortar footprint, we provide best-in-class customer service and offer an innovative mix of financial products and services to our customers.