Senior Compliance Associate in Irving, TX at Cottonwood Financial

Date Posted: 5/6/2021

Job Snapshot

Job Description

Reporting to our Chief Compliance Officer, the Senior Compliance Associate is responsible for conducting compliance audits, creating compliance policies and procedures, monitoring changes in laws and regulations, executing compliance risk assessments, and implementing controls to prevent violation of law, rule, or regulation. This includes the design and delivery of the Compliance Management System (CMS) that maintains the compliance framework for the company. This position is based at our Administrative Office (HQ) in Irving (Las Colinas), Texas.

Key Responsibilities

Compliance Audits

  • Execute regulatory audits to ensure compliance with state and federal consumer financial laws
  • Compile audit reports and present any findings to members of the Compliance Committee
  • Oversee remediation of any audit findings by partnering with other department managers
  • Act as a point of contact and assist in gathering documentation for external auditors

Creation of Compliance Policies and Procedures

  • Develop policies and procedures to ensure compliance with state and federal consumer financial laws
  • Update policies and procedures to reflect learnings from internal and external audits
  • Assess revisions to regulations, identify impact on policies, and communicate updates to senior business leaders

Regulatory Compliance

  • Manage projects spanning various lines of business to implement compliance controls
  • Provide regulatory support and guidance to company personnel
  • Researching legislation and rules to design and implement compliance policies, procedures, and controls necessary to comply

Product Development

  • Provide compliance guidelines to the design and development of physical and digital consumer financial products
  • Implement guidelines by working with leaders from various lines of business
  • Validate implementation of compliance guidelines through user acceptance testing
  • Review marketing material to ensure compliance with state and federal regulations

Compliance Risk Assessments

  • Build and maintain risk assessments to evaluate the impact of controls on the inherent risk of federal and state consumer financial protection laws and regulations

Other Assigned Duties

  • Respond to correspondence received by attorneys and consumers
  • Assist with regulatory inquiries and/or examinations - will include coordination with regulators and other parties


  • Bachelor’s Degree
  • 5+ years of relevant experience
  • Working knowledge of Microsoft Office, Teams, and SharePoint
  • Knowledge of TCPA, UDAAP, E-SIGN, NACHA, FDCPA, Reg B, Reg E, EFTA, NACHA, SCRA, and MLA, TILA, and other federal consumer financial protection laws
  • Excellent project management and organizational skills and capability to handle multiple projects at one time
  • Strong written and verbal communication and interpersonal skills
  • Excellent interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
  • Detail oriented with the ability to identify potential compliance related risks through compliance oversight activities
  • Must be able to prioritize and manage multiple activities and drive results with a high sense of urgency
  • Current Compliance Certification (CRCM or CAMS)
  • Local (Dallas/Fort Worth area) candidates only – no relocation
  • Must be currently authorized to work in the United States without sponsorship and not require sponsorship in the future

Preferred Qualifications

  • Working knowledge of regulations related to open line of credit products
  • 3+ years’ experience developing compliance guidelines for short term credit products


  • Salary will be commensurate with experience and is targeted to be up to $90,000


  • Medical, dental, and vision
  • Voluntary life/ AD&D
  • Short-term & long-term disability
  • 401K with company match
  • Paid vacation, holidays, and sick time
  • Paid maternity, paternity, extended medical leave, and jury duty
  • Corporate discount program on “personal cell phone accounts” with select providers
  • Corporate discount on Microsoft 365 “Home Use Program” annual subscriptions and additional Microsoft products
  • Business casual work environment

About Cottonwood

Founded in 1996, Cottonwood Financial is one of the largest privately held retail consumer finance companies in the United States. Headquartered in Irving (Las Colinas), Texas, we have company-owned locations, under our Cash Store brand, across the country. Through this national brick-and-mortar footprint, we provide best-in-class customer service and offer an innovative mix of financial products and services to our customers. We are profitable, have a healthy balance sheet, and are positioned to grow.

We have been named multiple times to the Inc. 5000 list of America’s fastest-growing private companies, as well as to the Dallas 100 list of the fastest-growing private companies in North Texas.